REFUNDS AND DEFFERALS

If you can no longer participate in the event please refer to 'Refund Policy' and 'Entry Transfers' below to check your available options.

 

Please note the event will not be cancelled due to rain. Race organizers will review the track conditions leading up to the event and update everyone via the event website. 



REFUND POLICY

If you can't find anyone to replace you and would prefer a refund of your entry fee we are able to provide:

  • 50% refund if you advise us by email before the late entry fee date (11:59PM Friday 21st May 2021).

  • No monetary refund if you advise us after 11:59PM Friday 21st May 2021.

TO CANCEL AN ENTRY

Send an email to run@coastaltrackandtrailrunners.com.au  with the heading “[Your full name] [Your event] Entry Cancellation” Simply mention in the email that you are cancelling  your entry.

You will receive a reply email to confirm that your request has been received.

A refund of 50% of your entry will be credited if you advise us by email before the late entry fee date (11:59PM Friday 21st May 2021) 



In the event that the event course is, in the opinion of the event organisers, unsafe (for example by reason of heavy rain, high winds, bush fires, "acts of god"), organisers may, in their sole discretion, attempt to re-route the course, find an alternative shortened course or cancel the event. Organisers also reserve the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.

DEFERRAL POLICY
 

Sometimes things happen and we get it.

If you have registered for ETR 2021 races but are unable to participate, you may defer your registration at any point  PRIOR to the 1 May 2021 for $49 with no additional cost for the same distance in 2022.

Participants are not deferred until confirmation email is provided by CTTR

 

TO DEFER AN ENTRY

Send an email to run@coastaltrackandtrailrunners.com.au  with the heading “[Your full name] [Your event] DEFER ENTRY”. 

You will receive a reply email to confirm that your request has been received.

Participants will NOT be automatically entered in the future event they are deferring into.

An email will be sent from CTTR with a deferral code to use toward entry fees in the same distance in 2022.

Coupon codes will be issued in October 2021 to everyone who has elected a 2021 deferral.

You will be required to register for 2022 and then apply the coupon code issued to you at checkout. 

Entries deferred from 2021 have to re-register for ETR 2022 by 31 January, 2022.

  

  •  

UPGRADE / DOWNGRADE POLICY

No upgrades or downgrades permitted after 11:59PM Friday 2nd July 2021.

Upgrades pay the difference of the entry fee.

Downgrades no refunds

1/11

1/12
  • Facebook Social Icon
  • Instagram Social Icon

1/15

1/7

© 2017 by Coastal Track and Trail Runners